Privacy Policy

Information We Collect

We gather the following categories of information from our users:

Personal Identification Information

When you register, log in, or use our services, we may collect:

• Username
• Email Address
• Contact Phone Number
• Platform Information
• Payment and Billing Details
• Gaming Preferences and History

Automatically Collected Data

When you visit our platform, we may automatically gather:

• IP Address and Device Information
• Access Logs and Usage Duration
• Referral Source Information
• Operating System and Browser Type

Introduction to Our Privacy Commitment

Welcome to 九游 Network Technology Co., Ltd. (hereinafter referred to as '九游'). We are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit the official 九游 website (www.9game.cn) or utilize our gaming services.

Please read this policy carefully. By accessing or using our services, you consent to the collection and use of your information as described in this policy.

Contact Us for Inquiries

If you have any questions about this Privacy Policy, please contact us:

九游 Game Center
294 Wensan Road, Xihu District, Hangzhou
294 Wensan Road, Xihu District, Hangzhou
Email: [email protected]
Phone: +86 +86 151 1923 1883

Your Data Protection Rights

Depending on your region, you may have the following rights:

• Access Right: Obtain a copy of your personal data.
• Rectification Right: Request correction of inaccurate personal information.
• Erasure Right: Request deletion of your personal information.
• Restriction of Processing Right: Request to limit the processing of personal information.
• Data Portability Right: Request the transfer of your data to a third party.
• Objection Right: Object to certain personal data processing activities.

To exercise these rights, please contact us at [email protected].

Data Sharing and Disclosure Practices

We may share your information in the following circumstances:

• Service Providers: Shared with third-party vendors assisting with payment processing, website hosting, and data analytics.
• Legal Requirements: As required by law or to protect our legal rights.
• Business Transfers: In connection with corporate mergers, acquisitions, or asset sales.

We are committed to never selling your personal information to any third party.

Cookie and Tracking Technologies

We utilize Cookies and similar tracking technologies to analyze website traffic and optimize user experience. You can control Cookies through your browser settings. For more details, please refer to our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed on computers located outside of your country/region, where the laws may differ from your local jurisdiction. We ensure appropriate safeguards are in place during such transfers.

Policy Update Notifications

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date.

How We Utilize Your Data

The purposes for which we collect information include:

• Providing and maintaining our services
• Processing transactions and sending notifications
• Communicating with you regarding game-related matters
• Enhancing our website and service experience
• Sending marketing information (with consent)
• Preventing fraud and strengthening security

Protecting Minors' Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

Our Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS Encryption during data transmission
• Secure servers with firewalls
• Restricted access to personal data
• Regular security risk assessments

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.